Three key principles that drive our business:
We are dedicated to providing you with:
- Excellent customer service
- The products and services that you need
- The best the value for money
To make this happen: Click here to hide
- We value our people - we are fortunate to have a loyal team throughout the business, with low employee turnover
- We have loyal customers – this not only proves to us we are getting it right, but enables us to get close to our customers to find out what they really want and need to satisfy their van and truck needs
- We work with excellent brands – DAF, Maxus and Fiat, which enables us to provide the quality and range of products that we need
Some proof: Click here to expand
Don’t just take our word for it, the Swansea parts and service department has won many national awards over the years for their excellent performance and notable achievements:
1993 - ISO9001:2001 Accreditation
1996 - Business Management Team of the Year
2002 - DAF Parts Manager of the Year
2004 - Investors in People award
Our values: Click here to expand
Throughout Watts, we all find it simpler and more effective if we work by certain values, to guide us in making decisions and therefore guide what to focus on and how to behave:
- Integrity: Trust us to be fair and mutual in the way we do business
- Professional: We are technical experts, consistent and smart
- Straight forward: We minimise the hassle, making it easy to do business with us
- Responsive: We focus on understanding your needs and always find a solution
- People focused: We respect and develop people. Whether it is our own employees, our customers or our suppliers
Our History: Click here to expand
Swansea truck centre has always been evolving - it was originally formed in 1985 in a management buyout led by John Landon, in their first year the company employed 24 people with a turnover of £2m. Today the company has grown and now employs 46 staff with a turnover of over £9m, and holds the DAF Trucks franchise. The Swansea parts and service department has won many national awards over the years for excellent performance and notable achievement.
In 2008 the company was acquired by the Watts Truck Group which now has dealerships in Cardiff, Gloucester, Hereford, Newport, Worcester and Yate supporting the DAF, Maxus and Fiat Van franchises. Today John Landon continues as Managing Director at Swansea Truck Centre, with his existing management team.
Commenting on the recent acquisition, John Landon said ‘ This is a unique opportunity to be part of a strong regional group that is dedicated to providing excellent customer service and I am particularly pleased that we are now part of the Watts family with their South Wales transport connections’.
Key milestones in the history of Swansea Truck Centre include:
1985 Commenced business as Leyland Trucks Main Dealer
1987 Awarded Leyland DAF franchise
2003 Awarded new DAF Trucks franchise for Sales, Service & Parts
2003 Awarded Foden Service franchise
2005 Celebrated 20th Anniversary
2008 Acquired by Watts Truck Group
Swansea Truck Centre Limited, registered in England & Wales 01862693
Registered Office: Althorpe House, High Street, Lydney, Glos. GL15 5DD
Contact Details
11-05-10
