Three key principles that drive our business:
We are dedicated to providing you with:
- Excellent customer service
- The products and services that you need
- The best value for money
To make this happen:
- We value our people - we are fortunate to have a loyal team throughout the business, with low employee turnover
- We have loyal customers – this not only proves to us we are getting it right, but enables us to get close to our customers to find out what they really want and need to satisfy their van and truck needs
- We work with excellent brands – DAF, Fiat and Nissan, which enables us to provide the quality and range of products that we need
Some proof:
Don’t just take our word for it, the Swansea parts and service department has won many national awards over the years for their excellent performance and notable achievements:
- 1993 - ISO9001:2001 Accreditation
- 1996 - Business Management Team of the Year
- 2002 - DAF Parts Manager of the Year
- 2004 - Investors in People awardDon’t just take our word for it, the Swansea parts and service department has won many national awards over the years for their excellent performance and notable achievements:
- 1993 - ISO9001:2001 Accreditation
- 1996 - Business Management Team of the Year
- 2002 - DAF Parts Manager of the Year
- 2004 - Investors in People award
Our values:
Throughout Watts, we all find it simpler and more effective if we work by certain values, to guide us in making decisions and therefore guide what to focus on and how to behave:
- Integrity: Trust us to be fair and mutual in the way we do business
- Professional: We are technical experts, consistent and smart
- Straight forward: We minimise the hassle, making it easy to do business with us
- Responsive: We focus on understanding your needs and always find a solution
- People focused: We respect and develop people. Whether it is our own employees, our customers or our suppliers
Our History:
Watts Trucks & Van Swansea has always been evolving - it was originally formed in 1985 in a management buyout led by John Landon, in their first year the company employed 24 people with a turnover of £2m. Today the company has grown and now employs 100 staff with a turnover of over £9m, and holds the DAF Trucks franchise. The Swansea parts and service department has won many national awards over the years for excellent performance and notable achievement.
In 2008 the company was acquired by the Watts Truck Group which has dealerships in Cardiff and Newport supporting the DAF Trucks franchise.
Key milestones in the history of Swansea Truck Centre include:
1985 Commenced business as Leyland Trucks Main Dealer
1987 Awarded Leyland DAF franchise
2003 Awarded new DAF Trucks franchise for Sales, Service & Parts
2003 Awarded Foden Service franchise
2005 Celebrated 20th Anniversary
2008 Acquired by Watts Truck Group
Swansea Truck Centre Limited, registered in England & Wales 01862693
Registered Office: Althorpe House, High Street, Lydney, Glos. GL15 5DD
New & Used Truck and Van Sales
Mon-Fri 9am - 5.30pm
Sat Contact Mob 07967 589105
Group Service Manager
Mon-Fri 7am - 10pm
Sat 7am - Midday
Parts Manager
Monday - Friday: 8am - 6pm
Saturday: 7am - Midday